We decided that we needed some help with process, procedure, and making sure we have the right people in the right places for our business to be as successful as possible. In addition to that, we really wanted to get to know our numbers and KPI’s better. So, we hired Devoted Pawn and Vernon Stading and we are very happy with the results! He helped us narrow down the key metrics we needed to monitor as well as a structure for paying commission to our staff. It became a place where our culture changed to a place of learning and enjoyment. We enjoyed the success that we had with Vernon and when we have success, we want to share that with others. Devoted Pawn was an asset for us, another tool that you can use to make your business successful!”
We had Devoted Pawn Consulting come visit us last year. That in itself was worth well more than we paid. The huge value came slowly over the next 12 months as we worked to integrate all the forms, data and ideas that they gave us. Having them come visit helped us and we recommend them!
I have worked with other consultants and professionals in the industry that soured me, and honestly that is why it took me almost 2 years to hire Vernon and his team at Devoted Pawn Consulting. There will always be those that seek to just take your money and deliver the bare minimum, but the Devoted Team is honestly totally different. I truly mean it when I say that they exceeded my expectations at every turn, including finding me a new manager as part of their Consulting packages. Whether you have had experiences with other consultants in this industry that were good, bad or ugly, I recommend that you give Vernon and his team a chance. You will not regret it!
“We already had a successful large chain of stores that was doing great. But what Vernon and Dan from Devoted Pawn Consulting did for us was a real game changer. Hands on training and suggestions for capitalizing on the missed opportunities in our store was absolutely amazing. Likewise, the marketing suggestions they gave us cost almost nothing and are making a major impact. We are seeing large increases in the pawn balance, service charges paid, and retail sales. We highly recommend Devoted Pawn Consulting For your business regardless of what your needs are!”
“ Devoted Pawn Consulting got me excited about the pawn business again! I love the processes and the training they taught us because it is simple and showing great impact on both my staff and with our customers. I can’t wait to see the results Continue and grow that I am already seeing. We also had the best Black Friday weekend ever. I highly recommend their team!”
As an owner of 2 shops , I’ve have always struggled with the weight of the world on my shoulders and wondering if I had the right processes and systems in place. When Vernon first approached me about their mobile pawnshop consulting services, I was worried about what impact they could be made in my business from afar as well as what the cost might be. I can tell you for a fact that not only is the cost incredibly affordable, but we are already seeing the large impact of that consulting with in the first two weeks in my business. I definitely recommend their mobile pawnshop consulting. #takethechallenge today!
Vernon and Devoted Pawn Consulting are highly knowledgeable about the pawn industry and did a thorough and valuable job consulting for the pawnshops I run in California. He holds nothing back and went out of his way to diagnose and improve the issues I was having as well as give me the solutions to those problems so that I can fix them on my owner after they leave. Their expertise covers staffing and training, pawn procedures, marketing, business development, customer service, store location, size, and layout, growth strategies, etc. I recommend him highly.
As part of our passion for pawnbrokers, PawnMaster created that Pawn Broker Development Program as a tool to help our customers succeed. We have even offered consulting services as part of this program. Because our clients have flourished working with the Devoted Pawn Consulting team, we are excited to endorse them as our one and only preferred independent consulting firm for the pawn industry! As a former business owner myself, one of the mistakes I made was not using a third party to help me. It could have contributed much more revenue and efficiency to my business. Don’t be afraid to get another opinion on the health of your business even If you are successful. You will not regret it!
Vernon and the Devoted Team are an absolute machine! I have never seen someone work as hard for my business as they do. I have not had the best luck in the past with “coaches” or “consultants” because the value wasn’t there. They are worth every penny! If you want to learn work life balance, you need to hire them and get them to teach you what processes and systems you need in your business to make you more successful and profitable.
When I first met Vernon and his team, I thought “what can he teach me when I have 27 years of experience in this industry”. Boy was I wrong. We should have hired them on the spot instead of waiting over 2 years. The process they have created and train on in this industry is unlike anything I have ever seen before and it works in any state, any sized store, and with any interest percent that you charge. If you are considering hiring these guys, don’t wait. Do it today! It took us from not profitable for years, to profitable in less than 6 months!
We hired Devoted Pawn Consulting and it was a wonderful experience! They really helped us define employee roles within our company and hold them responsible for their daily tasks. It has helped shift some of my daily duties as an owner to other employees and freed me up to do more essential functions during the day and really manage. Vernon’s metrics also really helped us to identify deficiencies in our business model. We were not pushing interest payments or sales nearly enough and as a result a lot of our interest was way past the 120-day due dates required by law in RI. I think you will agree that interest is absolutely a key metric in any pawn shop. When was the last time you reviewed how much interest was due within 30 days, 60-90, etc. By changing a few policies in the store, we have increased our pawn finance charges by over 6% in June and 40% in July alone compared to last year. I would say their consulting had an immediate impact for us and I only reviewed one KPI category. There are many other metrics he really helped us with!
The thing that I loved the most about Devoted Pawn Consulting is that immediately they showed us on paper how much more money we could be making and where to find it simply by managing the numbers differently and using their “Pawn Process” training. Also, they never asked us to do long term commitment or spend lots of money on other “new things” like other consultants have done in the past. We chose Devoted Pawn Consulting to come down to our business and to help us grow. We think you should do the same. Take the challenge!
“I cannot say enough about Devoted Pawn Consulting’s Pawn Process™ training and systems. Their training helped us take our pawn balance from $500,000 to over $1,000,000 in less than a year so I can guarantee you that it works. Vernon and his team are the best in the business can you return on investment is all but guaranteed”
I had a lot of choices on who I could bring in to help my business. I got a great referral on Vernon Stading and his company and and boy was I glad that I took this challenge! Anyone having any issues or challenges in their stores; that’s the guy to call! Take the Challenge!
I’ve got more than 30 years experience in the pawnbroking business and I must say that these guys are fantastic to work with. Give them a call and I guarantee you will not be disappointed! Take the Challenge!
If you are in the financial services, pawn, wireless, collections or tax industry, you need to hire Vernon to take your business to the next level. His passion, experience and out of the box thinking has been proven to be successful at every company he has touched. His unique experience has allowed Vernon to create policies and procedures that have been successful across many industries. If you need help growing your company, Vernon provides one of the best values available